Leadership and Management – Operations/Departmental Manager – Level 5

Leadership and Management – Operations/Departmental Manager – Level 5

Course Code: MET-APP-001

Category: Apprenticeships

Duration: 24 – 30 months

Mode of Attendance: Workshops and Workplace Visits

Location: MET Academy & your workplace

Apprenticeships provide skilled workers and the delivery of an Operational/Departmental Manager Apprenticeship within your business will assist with succession planning and business growth. The Apprenticeship will develop knowledge, skills and behaviours in; operational, project and financial management, managing people and developing relationships, communication, decision-making and professionalism.

For further information visit:  https://www.instituteforapprenticeships.org/apprenticeship-standards/operations-departmental-manager/

This course is suitable for individuals who are managing a team or performing at a level which enables them to achieve operational objects.

End Point Assessment  will include the following:

  • A knowledge test which will include scenarios and questions
  • A structured competency based interview
  • Review of the Portfolio of Evidence
  • A work based project followed by an associated presentation and Q&A session
  • Maintenance of a CPD Log and an associated  professional discussion 10%


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We are a team are of highly skilled and qualified practitioners.